FAQ

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Arrival and departure

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Transport

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Services

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Does the Hôtel d'Orsay accept animals?

Unfortunately, the Hôtel doesn't accept animals.

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Does the Hôtel d'Orsay have rooms with twin beds?

Yes, we do have twin rooms. You can request this room arrangement during your booking by ticking the "twin" box except for the Cosy and Classic rooms.

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What are the check-in/check-out times? Is it possible to do an early check-in/late check-out?

Check-in is from 2pm, and check-out before 12 noon. Early check-in or late check-out requests are possible, depending on availability on the day.

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What are the different tariffs offered?

We offer different rates on our website:

  • Flexible rate (refundable until 2pm on the day)
  • Semi-flexible rate (refundable up to 2 days before the stay)
  • Promotional rate (refundable up to 5 days before arrival)
  • Long stay rate, from 6 nights (first night charged and non-refundable in case of cancellation).

Flexible tariffs are more expensive but allow you to change your mind. Prepaid tariffs are more restrictive but cheaper.

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Can I leave luggage at the hotel if I am going to visit the rest of the country for a few days?

You can leave your luggage with us, it will be waiting for you in safety until your return.

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Does the Hôtel d'Orsay have a car park?

Unfortunately, the hotel does not have a private car park, but you can park your car at the nearest car park:


Vinci Park Montalembert - Montalembert
9 Rue Montalembert
75007 Paris

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How do I get to the Hotel by eco-friendly public transport?

You can get to the hotel by metro, bus, bicycle or scooter. The nearest metro stations are Solférino and Concorde.

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Is smoking allowed in the rooms?

Smoking is not permitted in the entire building.

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Does the Hôtel d'Orsay offer a concierge service?

Our concierge team will be happy to answer all your questions and assist you with bookings, etc.

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Does the Hôtel d'Orsay accept animals?

We regret that we do not accept animals.

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I would like to make a special request for my stay, which email address can I use to contact the hotel?

You can send your request to the following e-mail address: orsay@espritdefrance.com. We will be very happy to help you organise a perfect stay.

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Does the hotel have rooms accessible to people with reduced mobility?

Yes, we have two rooms accessible to people with reduced mobility (Superior Rooms). Do not hesitate to call us (01 47 05 85 54) to organise your stay.

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How much does an airport-hotel transfer cost?

You can take a taxi for the fixed price of 58€ (CDG airport) or 32€ (Orly airport), or let us organise a private transfer for you (price on request).

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Does the Hôtel d'Orsay have rooms for families?

Yes, we offer different room configurations for families: Deluxe Family Room for 3 people and the Suite for 4 people. Please call us (01 47 05 85 54) so that we can assist you in organizing your family stay.

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Can you recommend any restaurants?

Of course, our concierge team can help you find the perfect restaurant. Don't hesitate to ask us for our personal advice.

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Rates for services at the Hôtel d'Orsay Paris

SERVICES

SERVICES INCLUDED
Wifi
French and international press
Coverage service
Concierge service
Computer with internet and printer
Esprit de France pass

PRESTATION PAYABLE
Honesty bar - Price on request
Blanchisserie - Price on request
Meeting room rental - Price on request Price on request
Sale of 2-day museum pass - 52€
Room service - between 7€ and 15€
Airport transfer - between 32€ and 58€
Breakfast - 22€
Rental of portable wifi terminal - 8€
Champagne in room - 50€
Maison Richard chocolates in room - 35€
Seasonal flowers in room - 55€

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